At Street Collection, we aim to provide a fast and reliable delivery experience for all orders.
1. Delivery Areas
We deliver nationwide across South Africa.
Please note that we do not deliver to P.O. Box addresses. A valid physical address is required for all orders.
2. Shipping Fees
We offer free shipping on all orders nationwide. No minimum spend required.
3. Delivery Timeframes
Orders are delivered within 2–5 working days depending on your location.
Delivery times may vary during busy periods or due to unforeseen delays.
4. Courier Service
All orders are shipped using Aramex to ensure safe and efficient delivery.
5. Order Processing
Orders are processed within 1–2 working days after payment has been confirmed.
Orders are not processed on weekends or public holidays.
6. Order Tracking
Once your order has been shipped, you will receive a tracking link.
You can also track your order here:
https://www.streetcollection.store/track-order/
7. Delivery Issues
If your order is delayed, lost, or marked as delivered but not received, please contact us and we will assist you in resolving the issue.
8. Incorrect Delivery Information
Please ensure your delivery details are correct at checkout.
Street Collection is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.